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Please try these places before you contact us directly: Instant Answers We’re adding new answers all the time about how to do things with VideoScribe, St...
Sun, 28 Jul, 2019 at 2:58 PM
Sparkol help site VideoScribe help VideoScribe Community Sparkol.com or Manage your account and use Log Out from the top toolbar to log out of your acc...
Wed, 4 Oct, 2017 at 12:45 PM
You can import any font you have installed on your computer into VideoScribe and apply this to the text in your project. Please note: Fonts and text we...
Wed, 14 Oct, 2020 at 12:11 PM
A small number of customers will have an older subscription via the BlueSnap payment platform. These subscriptions need to be cancelled on the BlueSnap webs...
Thu, 8 Mar, 2018 at 4:08 PM
A small number of customers will have an older subscription through PayPal directly. These subscriptions need to be cancelled in your PayPal account rather ...
Fri, 5 Jul, 2019 at 4:27 PM
You have three different options when saving your scribe: Locally to your base folder, online to your cloud folder, or you can export to your computer. This...
Thu, 11 Mar, 2021 at 12:01 PM
A small number of customers will have an older subscription via the BlueSnap payment platform. Payment details for these subscriptions need to be updated on...
Thu, 8 Mar, 2018 at 4:09 PM
A small number of customers will have an older subscription through PayPal directly. To change your payment details for these subscriptions you need to log ...
Thu, 8 Mar, 2018 at 4:10 PM
Customers can upgrade their payment plan. Monthly payment plans can be upgraded to yearly or one-off, yearly payment plans can be upgraded to one-off. We ...
Wed, 11 Oct, 2017 at 5:19 PM
Customers can upgrade their payment plan. Monthly payment plans can be upgraded to yearly or one-off payment plans. We have made some changes to the payme...
Wed, 11 Oct, 2017 at 5:32 PM